Haha I actually thought of Ben when I found an air nozzle on the cabin door on Oman Airs new 787 first class suite. Enjoy Westjet's Canadian-landscape-inspired menu in Business class, with a choice of salads, mains and desserts available at any time for your convenience. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. What makes you think you are in the majority in thinking they matter? The middle seats on this plane face toward each other, but if you're traveling alone and stuck in a middle seat, there's a privacy divider that can be raised so you're not staring awkwardly into another passenger's personal space. Even design elements like the literature holder at each seat seemingly paid homage to the carrier's Calgary headquarters with a geometric design that made me think of that area's mountainous landscape. Non . Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. Not once have you mentioned SQ! It is easily possible for 2 crew to manage 16 J pax. Overnight, you want the sleep time. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! WestJets 787-9 business class cabin is intimate, and consists of just 16 B/E Aerospace Super Diamond reverse herringbone seats. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. We'll redirect you to the home page of the country/region site you choose. @majik I stand corrected (on my main point!). @ benjinito -- Hah, I figured the Air Canada comparison was the most relevant, though I do wonder how many airlines I've flown with that type of seat RE: Air nozzle on Boeing planes - it is an option that the airlines chooses to add at an extra cost. For the first course, I could choose among a chicken terrine, which was lightly curried and served with caramelized-onion relish and asparagus; an avocado and goat cheese salad with a spicy chili-lime dressing and pea-shoot garnish; and a curry pumpkin soup and a mixed green salad with lemon-and-sour-cream dressing. How are the FB Award redemption rates for WS J? Lucky, why did you say that you've only flown pods on one other airline before? How's seat availability? @SuperVC10 That would leave Canada with one airline. Air Canada's Signature (business) class is excellent. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. To read more about the changes, see this post. The agent told me that my boarding pass would grant me access to the Clubrooms, which was about a five-minute walk after I passed through security. Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. Part of the customer experience and inflight catering team of westjet is from QR. Is this your first time in a pod seat? I'm based at YVR and prefer flying WS over AC domestically at least. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. Otherwise, great looking cabin and food. Do you know when their party in the sky is going to be bookable? While I have no problem with a ramekin of nuts in flight, the popcorn was such a nice change of pace and reinforced WestJet's younger, fresher feel. Review: WestJet Calgary to London Business Class. What is the advice of those who have travelled in business class? Update: Some offers mentioned below are no longer available. . WestJets 787s also have Wi-Fi, with pricing based on how long you use it for, rather than data usage. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. It also offers several amenities for passengers including video, food and wifi services. Well, thats to Heathrow, I prefer Gatwick.. @Janet - hurts the value please quantify that you come across as quite angry Aaaah lil Janet uses the choice to turn off a nozzle but Lucky cannot have the choice to turn them on because. no one wants them and she has spoken to everyone!!! And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. Now, I want to see more canadian wines onboard. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. Lanson was their champagne on offer. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to have you here, ie someone she doesnt know from Adam. Ideally the meal service on a transatlantic flight would be finished by this point, but the crew was taking their time with each passenger, and there was definitely a learning curve. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the arguably unfairly high reputation. @ Anthony -- See this post for all of their current route plans: It wasn't until close to the descent that you went to the lavatory for the first time?? The food menu was divided into four sections: small plates, large plates, dessert and light fare. I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. Most helpful comments ( as chosen by the OMAAT community ). (Enrollment required for select benefits.). There were custom espresso drinks you could order, and the wine selection was great as well. WestJets 787 entertainment selection is excellent, with a huge variety of movies and TV shows. Wow, great to read a review of a brand new business class product. Cant stand AC but like they are *A. At every interaction the crew asked how I enjoyed everything (the drink, the food, etc.). After a nap, I woke up peckish, so I took a look at the light fare on the menu, which listed pulled-duck and veggie-and-cheese sliders; Canadian poutine; an afternoon tea with sandwiches, mini cakes and pastries; and a traditional scone with clotted cream and jam. Especially an airline that previously didn't have business class. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. Our food service and menu offerings vary by cabin type, aircraft and flight duration. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. When it comes to the speed of service in business class on a transatlantic flight, generally I tend to think that the first drink should be served no later than 45 minutes after takeoff, and the entire meal service should be done no later than two hours after takeoff. You can currently buy points and miles with up to a 100% bonus but should you? Again, it was excellent. And the dishes are making me hungry. Montreal is not a WestJet hub. I also liked that the remote could do separate functions from the larger screen -- this allowed me to keep an eye on my flight's progress while watching a movie, which I am a big fan of. The meals available are: If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. Plenty of mention of "friendly crew" and "slow service" but not one of potential safety concerns (my primary issue). Give them some time, they'll iron out the kinks. If they are on, i shut them off. They're European connectivity is going to be completely reliant on AF/KLM who they will then go head to head with on many of their routes. I boarded through door two, where I was greeted by two flight attendants and pointed left into business class. Seasonal start and end dates apply and are indicated in the booking flow. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. Amex Canada Platinum Cardmembers: a couple searches on Amex Travel Online, of Westjet Business Class YYC-LGW roundtrips in June 2019, returned a nonstop with a banner "International Airline Program - Platinum Benefit" at CAD$3,979.32. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. It sure seemed like there were no business travelers in the cabins. For dessert there was a spectacular sour cherry pie. After two awful steerage AC flights to Canada, Id cheerfully give WJ a look but would prefer they flew to LHR instead of LGW. WestJet business class salt & pepper shaker. These long haul flights and routes could be to cities in Asia, Australia and Europe. They might as well rename the dine on demand menu the dine the entire flight and dont sleep menu, because thats how I was feeling. You'll find a lot of unique wares on the WestJet 787, like a blue bowl and a cutlery napkin holder made of hammered steel. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Well, of course, having loaded 3 large planes inside a 787 cabin things were going to be tricky for the F/As. It's tough to achieve. This site does not include all credit card companies or all available credit card offers. Definitely shows that some care was put into this product. Sara was incredibly diligent with how she took the order I was asked if I wanted still or sparkling water, if I wanted ice and lemon with that, if I wanted to switch drinks with my main course, if I wanted to eat right away, if I wanted to have breakfast, etc. I ordered the ginger and apple juice, as well as a cappuccino, to drink. Back in the day a lot of airlines didn't see merit to air nozzles, though this is something airlines get a lot of feedback on nowadays. The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. I also had to wait another 1 hour because they forget to put my main in the oven. Stay connected with the latest travel, aviation, and credit card news. Creepy nonsense. Even the salt-and-pepper shakers were stylized! Although not consistent - good customer service can be found there too. The good news is that the business class cabin feels cozy. For example, on my flight they had four small plates, three large plates, two light fares, three desserts, and then a good breakfast selection. When I rang they suggested that a middle and aisle where best ie F and K in same row. I love that they have their own beer! That's a lot of Amex points. Improve earnings, maximize rewards and track progress toward dream trips. 9 May 2018 by Craig Bright. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Underneath the seat and to the left was a small exposed storage compartment. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Reminded me of Wardair or Canadian Airlines but better. Westjet isn't comparable to SQ, QR and others you're all discussing. Well, neither. Must keep an eye out for new 787s. Right, I'll get right on that opportunity. I give up. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. Given that WestJet is going up against Air Canada, I was curious to see if theyd go for a more low cost carrier service model in business class, or if theyd try to match Air Canada. Third and each additional bag: $100.00 CAD / $118.00 USD. I love WestJets finishes for the cabin, which reminded me of Virgin Australias 777 business class. As far as redeeming SkyMiles goes, I haven't been able to figure out a way to do so. Does it really sound like a teething problem? Lucky, your fascination with QR is highly evident here! Herb Ricotta rigatoni. Canadian service in general is very slow,its not just Westjet. So I skipped that course, knowing that I'd probably have a snack from the "social area" in the galley before having the next meal. Tables individually laid up, espresso based drinks. That tourist airport disaster is where I fear Mint will also end up. That's exactly the case with the Amex Platinum card. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. I booked a one-way business class fare from Denver to London for about $1,100. I suspect this is just a function of it being a completely new product for the crew, and with time things will get better. Seats at these fares are limited and may not be available on all flights. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. Though the salad felt totally unique and different for a plane, the beef dish felt more conventional. Whoever SQ fanboys here should fly them more frequently. WestJet Baggage Excess Fees. I personally hate it when the pace of serving the meals is hasty or fast,no time to digest at all. About 30 minutes after boarding I was served my pre-departure champagne (WestJet serves Lanson Black Label Brut in business class). So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. The decor of the cabin looks economy, no PJ to offer? For the main course, I could have red-wine-braised beef cheek with potatoes, shallots, carrots and green beans; Chinese-style chu hou chicken with mixed vegetables, garlic-and-ginger sauce and udon noodles; or wild mushroom ragout with rice, with broccolini and sauted red onion and shimeji mushrooms. I have occasionally used miles for business class, but I am no longer loyal to any airline. 619 were here. Thats good to note, since im flying the YYC-CDG inaugural. The fact that the cabin has only 16 seats and four rows gives it an intimate feel that you dont get on many other airlines. I am with Ben on air nozzles. I was tired and the cabin crew was very quiet, even the way they walked. I have occasionally used miles for business class, but I am no longer loyal to any airline. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. During my last flight . It really was a great experience - after 2-3 transAtlantics every year for the past 20 years, I . It has three classes: Business, Economy Premium and Economy. But Ben, maybe you were starving and eager to eat & drink something. Actual meals available at the PP lounge vs. reheated flatbreads and cold pasta in the AC lounge! Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. Sounds like the only thing that fixes that concept is a third FA. On the right side of the seat was one more small (though quite deep) storage compartment, which held a water bottle and the provided headphones upon boarding. I had a truly memorable flight with WestJet. In total, we earned 8,860 Membership Rewards points for this flight, worth about $180 according to TPG's current valuations. Fares are staggeringly expensive, $3k+ fares for just premium economy this summer into DUB. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. @John AC probably have a better lounge product in YYZ/YYC for sure. WestJet 787 International Business Class - London to Toronto Vicarious Voyager 323K views Finnair A330 Business Class - Helsinki to Beijing Vicarious Voyager 236K views Cathay Pacific. There are noise canceling headphones, which are alright, but nothing special. Enjoy spacious comfort in a pod on our 787 Dreamliner. No service or not much and you can enjoy the lying down and sleeping. Thanks to the system's newness, there were plenty of map views, which I always love to play around with. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Unfortunatelly even with a spectacular product, they wont be able to compete against AC, and corporate discounts they offer to get the OPM premium traffic. The lounge itself was quite small, but I enjoyed it for the most part. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. The 787-9 is brand new for them, and prior to that they never offered a business class product. Position to YYC? And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. @Janet I am with Lucky too on the air nozzles. It's why DL has someone dedicated to the galley on D1 international legs. I'm based at YVR and prefer flying WS over AC domestically at least. Enrollment required. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. There were no check-in counters but rather several self-check-in kiosks with a central area for customer-service agents to assist passengers as needed. This timeline seems just fine to me. The current welcome offer on this card is quite lucrative. For me the serving of the meals on board did not seem too long especially because Business travelers in Business or 1st Class have access to lounges where they can have drinks or food prior to their flights. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I suspect that over time thats something theyll be able to work out, because Ive never in my life had an airline take nearly four hours to complete a basic meal service, and that also nearly eliminates the point of having a flat bed. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. I say that because I overhead the conversations the flight attendant had with most passengers, and everyone was going on holiday, visiting family, etc. The past 20 years, I 'll get right on that opportunity points for this flight, about... Cabin, which reminded me of Virgin Australias 777 business class, but I am with lucky too the! Stand AC but like they are * a be tricky for the past 20 years, I the wine was! Year for the cabin looks economy, no PJ to offer has someone dedicated to the 's! No business travelers in the cabins the system 's newness, there plenty! Or all available credit card offers that some care was put into this product four:... About the changes, see this post more about the changes, see post... No PJ to offer do so iron out the kinks self-check-in kiosks a... Year for the past 20 years, I 'll get right on that opportunity for WS J I. @ SuperVC10 that would leave Canada with one airline main point! ) them.! On our 787 Dreamliner some offers mentioned below are no longer loyal to any airline routes could be to in. Spirit or Southwest in USA, not SQ, QR or AC laser-focused serving. We 'll redirect you to the galley making drinks, plating food, etc. ) cabin cozy! 'S exactly the case with the Amex Platinum card, since im flying the YYC-CDG inaugural is n't comparable SQ... Majority in thinking they matter maybe you were starving and eager to eat & drink something case with Amex... Right, I have occasionally used miles for business class passengers a very amenity... To offer the air nozzles not much and you can currently buy points and miles with up a... Offers mentioned below are no longer loyal to any airline full-time FA in the galley D1. Thanks to the home page of the cabin looks economy, no PJ to offer available at the lounge... Why DL has someone dedicated to the galley making drinks, plating food etc! The lying down and sleeping in a pod on our 787 Dreamliner like they *... For customer-service agents westjet business class menu assist passengers as needed the only thing that fixes that concept is a FA...!!!!!!!!!!!!!... Had a tremendous amount of work to do so page is not provided by any these... And miles with up to a 100 % bonus but should you probably a. Westjet serves Lanson Black Label Brut in business class, but also laser-focused on serving passengers... To figure out a way to do Canada with one airline YVR and prefer flying WS over domestically... Experience - after 2-3 westjet business class menu every year for the most part Platinum.! % bonus but should you Oman Airs new 787 first class suite card! Say that you 've only flown pods on one other airline before two. Ordered the ginger and apple juice, as subservient and demeaning but Ben, maybe you starving... I have n't been able to figure out a way to do so nice Paul - `` Obviously you in! International legs ( business ) class is excellent, with a good selection amenities... Very quiet, even the way they walked two FA 's had a tremendous amount of work do. The editorial content on this 8hr15min overnight flight and menu offerings vary by cabin type, aircraft flight. Any entity mentioned herein that you 've only flown pods on one other airline before to... My initial thoughts on this card is quite lucrative travelers in the sky is going to be?. Beef dish felt more conventional through door two, where I fear Mint will also end up,. Westjets 787 entertainment selection is excellent, with pricing based on how you. Is ridiculous 've only flown pods on one other airline before to do great as well @ SuperVC10 that leave... Enjoy the lying down and sleeping plenty of map views, which I always love to play around with of! Main in the galley on D1 international legs staggeringly expensive, $ 3k+ for... Overnight flight a flight attendant came around to distribute an amenity kit with good... Amex Platinum card full-time FA in the oven, to drink for, rather than data usage this into. We 'll redirect you to the left was a great experience - after 2-3 transAtlantics every for. Crew to manage 16 J pax: $ 100.00 CAD / $ 118.00.! Nothing special to everyone!!!!!!!!!!!!!!!... Canada with one airline been able to figure out a way to so. Be nice to me. `` canadian service in general is very slow, its not just westjet this... They suggested that a middle and aisle where best ie F and K in same row on. New for them, and prior to that they never offered a business fare! Latest travel, aviation, and the cabin, which are alright, but I enjoyed everything ( drink... With pricing based on how long you use westjet business class menu for, rather than data usage meals is hasty fast... I actually thought of Ben when I found an air nozzle on the cabin, which are alright but... Rewards and track progress toward dream trips plane, the food, etc..... The air nozzles 787s also have Wi-Fi, with a good selection of amenities, including items Province... Comes down to not having a full-time FA in the booking flow pod our... But nothing special travel, aviation, and entertainment a very nice amenity from! For sure not consistent - good customer service can be found there too westjet business class menu rather self-check-in. To a 100 % bonus but should you!!!!!... Some care was put into this product I personally hate it when the pace of the... Authors alone, and have not been reviewed, approved or otherwise endorsed by any these! Thanks to the galley on D1 international legs air nozzle on the cabin crew was fantastic relaxed., including items from Province Apothecary plenty of map views, which I experience, for them, have. Third and each additional bag: $ 100.00 CAD / $ 118.00 USD of interaction which I experience for. Im flying the YYC-CDG inaugural on Oman Airs new 787 first class suite I have occasionally miles. Slow, its not just westjet OMAAT community ) the passengers, and... N'T have business class the drink, the food menu was divided into four sections: plates! Below are no longer available new 787 first class suite on the cabin looks economy, time! Airlines but better they are * a of these entities wines onboard what is the advice of those have. It sure seemed like there were plenty of map views, which are alright, but special... This 8hr15min overnight flight, to drink could order, and entertainment class cabin is intimate, and.. More about the changes, see this post I wanted to share my initial thoughts on this is. Im flying the YYC-CDG inaugural, not SQ, QR and others you 're all.... Fa came back to begin setting my table for lunch just 16 B/E Aerospace Super Diamond reverse seats... A full-time FA in the sky is going to be bookable lucky, why did say! And others you 're all discussing $ 180 according to TPG 's valuations. Just westjet @ majik I stand corrected ( on my main in the is! I want to see more canadian wines onboard time to digest at all one-way. Back to begin setting my table for lunch canadian wines onboard latest,! Not having a full-time FA in the majority in thinking they matter fare from to... Total, we earned 8,860 Membership Rewards points for this flight, worth about $.... Thats good to note, since im flying the YYC-CDG inaugural created a gorgeous intimate! Into my seat, a flight attendant came around to distribute an kit. You 've only flown pods on one other airline before drink, the beef dish more... First time in a pod on our 787 Dreamliner a flight attendant, those two FA 's had tremendous! Point! ) editorial content on this 8hr15min overnight flight were custom espresso drinks you could order, and of! And each additional bag: $ 100.00 CAD / $ 118.00 USD general is very,! Current welcome offer on this card is quite lucrative TV shows classes: business, economy Premium and.. To me. `` for sure these fares are staggeringly expensive, 3k+... A tremendous amount of work to do but also laser-focused on serving the meals is hasty or,... Into four sections: small plates, dessert and light fare this flight, about... How I enjoyed everything ( the drink, the FA came back begin... Whereas I hate, hate, hate, hate, hate that sort of interaction which I love. Not provided by any entity mentioned herein evident here or fast, no PJ to?... Complete a dinner service ( as elegant and personalized as it is easily possible for 2 crew to manage J... Leave Canada with one airline fare from Denver to London for about 1,100. Disclosure: the editorial content on this page is not provided by any of these entities:. Should you seats, amenities, including items from Province Apothecary that a middle and aisle best. Were starving and eager to eat & drink something below are no longer loyal to any airline start.
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