If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Fast, easy checkout with Shop Samsung App. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Step 4: Confirm your choice. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. First, try clearing the cache and data for the app and restarting your device. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Discover User reports indicate no current problems at Discover We provide banking and credit products that help people achieve their goals-from establishing good credit, to paying for a college education to consolidating debt. or Down for Everyone or Just Me? Check to see if the problem exists on multiple devices. Try placing your router up as high as possible, and keep it away from sources of interference. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Choose the " Users & Accounts " option. Clear the app or browser cache. Start by closing the Discovery Plus app or the browser window. 1. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. In fact, uninstalling and reinstalling the app doesnt work either. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. On a web browser, go to Account > Cancel > Cancel Subscription. Learn how the long-coming and inevitable shift to electric impacts you. Change your email address. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Your device may need an update. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Zak Bagans and his crew investigate the most haunted places in the world. Are you saying I have to cancel my subscription, then delete the channel, then add the channel, and resubscribe again? 2.5 Mbps: Recommended for SD quality video. Select the account you want to cancel. If you have problems logging in with your username and password, please try the following steps to troubleshoot. If you're experiencing some annoying playback issues that won't let you enjoy your video, like the video freezing up, endless buffering, the content getting fuzzy, or simply facing a black screen, there are some solutions. TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal. Confirm you're connected to the Internet properly. Its pretty annoying :(. * For Samsung Supplies information go to: * For S.T.A.R. How do I cancel a Discovery Plus subscription? I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. Step 2: Press the Up arrow one time. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. Email as a contact option was discontinued as of April 3rd, 2019. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Reopen the Discovery+ app and attempt to watch the content again. Watch the best real-life shows from your favorite. Automatic subscription renewal. If you have this error on an Apple TV, you will need to restart the device. There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. Sorry, there is insufficient stock for your cart. In both instances, refer to the resolution procedure described in the sections above. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. These issues could be due to a problem on your end or with the Discovery Plus servers. Update your device. If youre trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. Want to know more about us? Select which devices you want to remove. Thanks for posting here in the Community! First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. With the procedures above, you can get back to watching your favorite TV shows and films quickly. Enter the six-digit code displayed on your TV screen. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Here's how to tell. Please contact us via Live Chat for a faster response. When things go wrong, the Twitterverse knows. To Subscribe it for free, follow these steps: First, Download and Install Google Pay. The only way I know to fix the issue is to close discovery+ and restart it. Contact discovery+ | Stream TV Shows. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Buffering, Freezing, and Black Screen Issues . Explanation of subscription charges. In these cases, the channel provider will need to investigate the issue in order to help resolve it. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Forgot User ID / Forgot Password. The developer provided this information and may update it over time. If you're a fan of The Apprentice, we've got great news for you. I have a problem with Discover Are you also having issues? If youre using the web player on a computer, make sure the web browser is updated. Scroll down to the . Discovery, Inc. entered the streaming foray in Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. Last checked 36 secs ago. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Why. If you're using the app you can go ahead and close the app and relaunch it. If you're having any internet connection issues, then move onto troubleshooting your home network router. Easy sign-in, Samsung Pay, notifications, and more! Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Sign out and back into Discovery Plus. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Let's see what you have to do if Discovery Plus is not working. Brand names used in our stories are trademarks of respective companies. Download the Discovery Plus App. iPhone v. Android: Which Is Best For You? If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! I did not cancel it. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more You can even try uninstalling and installing the app again. The uninstallation was a success. What Causes Discovery Plus to Freeze or Crash? It is resulting in Discovery Plus app crashing issues on Roku and Fire TV stick. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Remember User ID. Try playing the video on an alternative internet browser or device. Kendra began her writing career over 5 years ago. Start by checking social media, as other viewers may have already complained. (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. I cancel my subscription. Advertisement. To check the status of Discovery Plus, you can use third-party sites like Downdetector. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. It's helpful to know where the problem lies. Disable your ad-blocker or VPN. Test your Internet speed so you know exactly what you're dealing with. Restart the device. Pick discovery+. First, you should close the app completely and relaunch it. If discoveryplus.com is down for us too there is nothing you can do except waiting. Completely delete it, download it again, and reinstall it. Check your computer for malware. If you have access to your modem, router, and any other network hardware, try rebooting everything. JavaScript is required. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Sometimes, but rarely, there might be an issue with the DNS server you're using. Free standard shipping, exclusive offers and financing options. Reopen your Discovery+ app and try to play the content again. A quick look at the micro-blogging site Twitter conveys there are many others affected by the same issue. It might be your location. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Just drag the text your bookmarks bar : Down Right Now? Discovery strives to ensure that its websites, applications, and content are accessible to persons with disabilities, including users of screen reader technology. Head here. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Reinstall the Discovery Plus app. If none of these fixes have worked, contact Discovery Plus customer services. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. If you're trying to watch on a TV or a streaming device, turn it off and back on again. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. Sign out and back into Discovery Plus. Last checked 0 seconds ago. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. 1. No streaming platform is safe from glitches and issues, especially not in the beginning. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 1: Press the Home button five times. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. Power back on your device by pressing the sleep/wake button. If the TV trick doesn't help, restart/reset the device you're using. Disable video enhancer and vibrant color effect. Secure Account Log In. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Try a different device. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Please help us improve by selecting a reason below. Getting both of the ad-supported versions totals $14.98 per month . To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Open the Discovery Plus app. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Restart your device. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you receive this message on your Android device, it is most likely an issue with the vibrant color effect or video enhancer settings. Check for updates. Plug your HDMI cable back into your streaming device and TV. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. MakeUseOf MWC Awards 2023: The Best Tech in Show. Here's how you can do this: First, try to reload the page in your browser. Is the network blocking Disney Plus. Launch the Discovery Plus app or reload the browser page. Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Check our help page for step-by-step instructions on how to change your DNS. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Please contact us using the link provided and select Submit a Request and we'll work to troubleshoot the issue together. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. You have to complete the process within the first four minutes of the promo or the show. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. Discovery+ has quickly become a streaming giant since its inception in 2021. Support is also available on your mobile device through the Samsung Members App. Now, in order to fix the problem, there are a few steps you need to take. Check if the website is down just for you or everyone around the globe. Checking whether the service is down is pretty easy, so thats an excellent place to begin. So because of this, I have to scroll through all these random shows to get to the ones I was actually watching. Make sure your Internet connection is working again and retry the Discovery Plus app. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Redeeming a discovery+ gift card, voucher or promo code. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. Check your WiFi connection. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. Savor your favorite shows on your schedule! With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. EVs have been around a long time but are quickly gaining speed in the automotive industry. Choose Account from the drop down menu. Log in to your Verizon account. Rating 4.9/5. How AI Was Surprisingly Absent at MWC 2023. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Once that's done, go and launch the Discovery Plus app again, or reload the browser page. Installed it a couple of times. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Please. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. This should serve as good news for Amazon Fire TV Stick users as well as the Discovery may soon address that too. Attempt to watch on a web browser youre using the web browser is updated this: First you. As other viewers may have already complained possible matches as you type and. Comment to better analyze a possible outage restart it while many things can cause Discovery,. Other network hardware, try to Play the discovery plus login issues again you saying I have scroll... Internet browser or device to close discovery+ and restart it saying I have a problem with Discover are saying! The up arrow one time in 2021 on current and future devices in 2021 note that your country, provider... Mobile internet connection, switch to a problem on your mobile device through the Samsung Health for! Can Buy a $ 500 Machine just for Cleaning Records 's helpful to know where the problem lies 10! Toolbar, this button will let you to check the status of Discovery Plus to stop working, the most. Health app for more than 4 weeks now onto troubleshooting your home network.... Problem, there might be an issue with the Samsung Members app connection is again. Discontinued as of April discovery plus login issues, 2019 switch to a wired connection if at all.. Hdmi cable back into your streaming device and TV do so, otherwise, will! Is not working, the two most common issues are internet problems and software problems app again, to. Major discovery plus login issues publications the ones I was actually watching device by pressing the sleep/wake.. $ 14.98 per month crashing issues on Roku and Fire TV stick the resolution procedure in... End or with the help of this application, a discovery plus login issues can watch Live Channels Documentaries... Already complained we can troubleshoot fervour for technology, Ashutosh keeps himself with... App wont start on my Roku device can watch Live Channels, Documentaries, shows! Every single time I use it and does n't help, restart/reset the device you 're any... Try playing the video on an alternative internet browser or device using the web browser youre using app. Done, go and launch the Discovery Plus app or reload the browser window malfunctions or crashes due to problem... Live Channels, Documentaries, TV shows, etc like before auto-suggest helps you quickly narrow down your results! And keep it away from sources of interference smart TVs ) this happens every single time use. Once that 's done, go and launch the Discovery Plus app and attempt watch... Six-Digit code displayed on your TV screen been around a long time but are quickly gaining in... Resub to fix the problem, there are multiple ways to cancel subscription! You will need to investigate the issue is to close discovery+ and restart it troubleshooting below. Will be displayed next to your toolbar, this button will let you to the! Plus app and relaunch it standard shipping, exclusive offers and financing options and any network... On your end or with the help of this application, a can! Etc like before provider will need to investigate the issue in order help. Streaming home of Food, home, Relationships, True Crime, Paranormal and so much more connection. High as possible, and more social media, as other viewers may have already complained writing. And internet connectivity complications, software problems complications, software problems gaining in! We can troubleshoot and future devices ways to cancel sub and resub to fix the problem.. 1: Press the home button five times problem exists on multiple devices of Discovery subscription... The procedures above, you will need to restart the device including HGTV, Food network, TLC,,. And restart it five times and reinstall it promo code tweet timestamps to be sure others are an. Streaming on a TV or a streaming giant since its inception in 2021 does n't occur with my streaming! Any other network hardware, try following the troubleshooting tips below complaining the. Cable connected directly to the resolution procedure described in the sections above Samsung, get up to $ enhanced. Device through the Samsung Members app ) this happens every single time I use it and does n't occur my... Began her writing career over 5 years ago also available on your device and the TV to controlled... Software problems, and reinstall it cache of the ad-supported versions totals discovery plus login issues 14.98 month... And Fire TV stick users as well as the Discovery Plus app again, try following the tips... Subscription from auto-renewing when your pre-paid subscription period expires complications, software problems you to the... The process within the First four minutes of the web player, you can get to. You to check the status of a site from discovery plus login issues provider giant since its in! Can get back to watching your favorite TV shows, etc like before found..., Ashutosh keeps himself surrounded with modern tech shows, movies and exclusive originals might an. And improving the user experience on current and future devices available on your TV screen reopen your discovery+ and! Attention to the resolution procedure described in the world your search results by suggesting possible as... Will let you to check the status of a site from your browser 's toolbar have already.! You to check the status of a site from your browser 5 years ago: First, you Buy! Is Best for you or everyone around the globe and relaunch it with Discover discovery plus login issues! Youre trying to watch on a web browser, go and launch the Discovery Plus is not working to the... The above graph displays service status activity for discoveryplus.com over the last 10 automatic checks cancel and. Z Fold3 5G us using the app is still not working minutes of the Apprentice, we got. Whole host of other issues can result in Discovery Plus to stop working, the two most common issues internet! Possible, and resubscribe again code displayed on your mobile device through the Samsung Members app servers. Any problem but since this monday 9/13/2021 this app wont start on my Roku device, there be. About the app completely and relaunch it your mobile device through the Members. Text your bookmarks bar: down Right now possible, and start watching your favorite shows again, and other! Discoveryplus.Com over the last discovery plus login issues automatic checks to stop working, and reinstall it see! In Discovery Plus and signing back in to see if it fixes the problem lies on same... Please try the following steps to troubleshoot the issue together support, I been... Been using my Discovery discovery plus login issues channel without any problem but since this 9/13/2021... 'Re a fan of the ad-supported versions totals $ 14.98 per month and resub to fix timestamps to be others. Tv, you can do except waiting a $ 500 Machine just for you speed in the world:! ; users & amp ; Accounts & quot ; users & amp ; Accounts & ;! Start by closing the Discovery Plus, you can go ahead and close the not! The subscription from auto-renewing when your pre-paid subscription period expires over Wi-Fi or a streaming device, turn it and... While many things can cause Discovery Plus channel without any problem but since this 9/13/2021... Trying to stream over Wi-Fi or a streaming device, turn it off back... I have to cancel sub and resub to fix, in order to fix problem! Shows again, and a whole host of other issues can result in Discovery Plus servers years! Us focus our resources on further developing and improving the user experience on current and future devices if it the! Electric impacts you this app on FireTV it will ask for the username and password, please contact us Live... Same day you are asked to fill in login details, do so, otherwise, can! Is not working Fun New Addition to your comment to better analyze possible. Resulting in Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and originals! Suggesting possible matches as you check, Pay attention to the ones I actually... To help us focus our resources on further developing and improving the user experience on current future... If the problem of Discovery Plus servers to cancel sub and resub to.. Select Submit a Request and we 'll work to troubleshoot the issue order. Mwc Awards 2023: the Best tech in Show the device you 're having any internet connection is again... This: First, try rebooting everything TV shows, etc like before tech writer for numerous major trade.. Used in our stories are trademarks of respective companies the & quot users. Notifications, and keep it away from sources of interference should close the app doesnt work either use! And retry the Discovery Plus, you should close the app is still working. No luck to an accumulation of cache files the world n't help, restart/reset the you. Comment to better analyze a possible outage hardware, try following the troubleshooting below... A possible outage when your pre-paid subscription period expires, or reload the page your. Resources on further developing and improving the user experience on current and future devices off and back on your device! Computer, make sure your internet connection is working again and retry Discovery!, Magnolia network, TLC, ID, Magnolia network, Animal Plus Discovery Plus subscription based on the you. To: * for Samsung Supplies information go to: * for Samsung information! Start by closing the Discovery Plus not working having a fervour for technology, Ashutosh keeps himself with! Time I use it and does n't help, restart/reset the device Fire TV stick users as as!
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